Auralux 3 Review

Auralux Snake Venom ReviewAuralux Snake Venom is one of the most unique beauty products on the market today. At least, it has one of the most unique names on the market today.Auralux Snake Venom – which is actually called Auralux Snake Venom Peptide Cream – claims to repair your skin on the cellular level and reverse the signs of aging.How does Auralux Snake Venom work?

Does it actually contain snake venom? How much younger will it make you look? In our Auralux Snake Venom review, we take an in-depth look at this exciting new skin care product. Benefits of Auralux Snake Venom?Auralux Snake Venom claims to offer a number of powerful benefits, including all of the following:— Reduce wrinkles and fine lines— Boost collagen production—Obviously, the last two benefits on that list are linked to the first two. Collagen and skin elasticity are the two most important factors related to the age of your skin. By the age of 50, our skin has lost as much as 60% of its natural collagen – which is why skin starts to look dry and wrinkled. vcbtn title=”Click Here To See The #1 Rated Skin Care Supplement” style=”3d” shape=”square” color=”juicy-pink” size=”lg” align=”center” iiconfontawesome=”fa fa-info-circle” link=”url:http%3A%2F%2Fsupplementpolice.com%2Ftop-skin-care title:Top%20Rated%20Skin%20Care target:%20blank” buttonblock=”true” addicon=”true” How Does Auralux Snake Venom Work?Auralux Snake Venom activates a number of different processes within your skin.

Read reviews and ratings of Auralux from our experts, and see what our community says, too!

I canceled my free trial literally 5 minutes after placing the order because looking through the receipt of sale after placing the initial order they were charging me for things I didn't want or click on. The rep was rude, refused to cancel, refused to refund, refused to stop the shipment and actually hung up on me. Five months and almost $500.00 dollars later I received one months refund in the amount of $92.93. I tried to cancel not even 5 minutes into the 14 day trial and they downright refused! This has been a nightmare and I am still working on trying to receive a refund in full! I have reported to the BBB scam act, will also file with the FTC and pursuit illegal electronic fund transfers.

This company needs to be shut down and I would jump aboard a class action law suit any day of the week! I am having the same problem except that I used a credit card and my credit card company is sticking up for this company in the dispute.

I am also livid. I would like to know if anyone would know anything about starting a class action lawsuit against these people. They not only sell crap, rip people off, give false “proof” to credit card companies, but also seem to have these same companies on their side.

Who is on our side? I say let's all sue.

It is probably the only way to stop them from ripping off more people. I guess I'm a sucker also. I have been trying to cancel for weeks. I have had 2 charges to my account for 93.05. My credit card company is trying to dispute it but they saying I may be screwed. The fine print is so fine one can't see it.

My husband looked everywhere. My credit card company said there are 100s of these scams going and your basically signing a life time contract. I'm not going to stop fighting this. Gosh I can't even cancel my card. They said they'll just keep billing. So John are you getting billed after cancelling?

What a huge scamThey lock you in buy convincing you with the trial fee not knowing soon after they deliver to your home, unauthorized charges to your credit card will be made. When you attempt, because that is what it will be, an ATTEMPT to get your monies back, they'll try to sell you more lies just so they'll still benefit off of you financially.

You will never get your refund back rather they'll offer you other deals so that they can give you a refund of half of what you've paid. These people are fraudulent! They are rogues! They steal your monies without apologies! DO NOT DO IT!

BE VERY CAREFUL because they've other companies that uses different names yet they're under the same franchiseYou are better off going to the store and buying Prep HBelieve me.it works. I ordered the snake venom as a skeptic, never opened to use it yet they still refused to to refund me monies that were stolen from my credit card.$4.95 trial cost me $100. If you do not cancel within the 30 days of your free trial you are stuck with close to 200.00 in creams that do not work!! I was able to get my autoship canceled but they refused to give me a RMA number to return the product I just received. The “customer care” is anything but that! Three ladies I tried speaking with all hung up on me stating that I will not be charged anymore and unfortunately I cannot return the product I just received because of their “terms and conditions.” I would encourage anyone reading this to NOT buy into the “free trial”.

The product does not work as advertised and the customer service is the worst I have ever experienced!! I would like to try this skin care product risk free for 30 days for free. If it actually would work then you would gain my business. Thus, making you $29.99 (as seen an offered on satalite) per month.

Send me your 30 day supply postage free. Will I get a response or is this Auralux-snake-venom cream another hoax? I am very reluntant to order as many other women have responded that it does not work and also they had a very difficult time canceling the auto preauthorized shipment. Ending up with their bank accounts being minus xxxx each month. I order free trial snake venom peptide cream & vibrant stem cell.

Charged shipping $4.99 & $5.99. Noted that within 14 days if not happy with product could cancel by calling customer service: 844-807-9731. This number has specific hours and not 24/7 as shown on packing slip.

No info or instructions came with. On 2nd packing slip was different customer service number: 855-298-4478 again showing available 24/7. I called that number at 8:30 pm PST. Spoke to customer service rep & canceled both products. Rep said she could offer 50%, then 75% off future products. I declined all.

Got a cancellation number for each of the two products. Don't like the fact that they charge $89.97, but if you want to cancel they then offer up to 75% reduction if you keep saying “cancel it”, which is then anout $28 to $29 dollars. I hope the 855-298-4478 number can help others having difficulty with this company. Can someone that actually used it tell me what you experienced? I just used it today for the first time and now i'm scared. I didn't have a problem with cancellation because i did that as soon as they mentioned auto ship. But they did send two products and one wasn't the “vibrant skin” stem cell active.

It was something else called “skinology” (snake venom peptide cream, syn-ake) i only found out that i wasn't supposed to receive that when i called to ask how do i use it? Which product goes on first?

And why aren't there any directions? That's when i read out to the representative what i received and she said i'll send you the right one, no charge. It took little over a week to receive. So i used both tonight but i felt no tingling, no tightening, nothing. Not that i want to but i would like to know has anyone gotten any good or no so good results in a day, five days, a week or 14 days? Supplement police can you tell me who is the manufacturer and are there various false, fake and phony companies selling these products?

Because when i looked up “auralux” i found the bottle i have but i also found other bottles with the same claims on the good of it but the products were called something totally different yet the name of the products weren't the same. Please tell me if it's been anyone that used the products and it caused something terrible. Also, do you know if that particular snake venom is really non poisonous? Please help me with details. I have to say that I am a fairly sceptical consumer, espically when it comes to skin care. The ad seemed legitimate enough, however the endorsement by Dr.

Oz was a red flag. He has stated many times that he does NOT endorse products so I started looking for product reviews online. I have to say that I found very little about them, favorable or negitive. I then went looking for other places to purchase it. Their website showed some little emblems like “HSN”, etc. But I still could find nothing. I finally gave up and ordered.

What the heckI'm only loosing about $10.00 by ordering the “Trial” of 2 products?Decided to do more research today and found this websiteand by the way, wish I found you first!!I only ordered yesterday, but I called my credit card co. Immediately and canceled my card today!!Better to be safe than sorry. I don't think they are to be trusted. Don't wait to see what happens. Just cancel your card. Confirm your last transactions. I'll have a new card # within 3-5 days which will prevent them from charging anything more due to any misunderstandings on anyones part.Thanks for this website!Good luck!

I had not thought read reviews before ordering these products (AURALUX & VIBRANT SKIN). Today received both “trial”, I called (888-947-3564) and strangelyI was treated kindly, although they tried to convince me to try the product first, I told them I'm “scare” for reading negative reviews online and wanted to avoid future complications, the customer service representative (Kelly) proceeded with the cancellation without problem.

I told her if I'm “Happy” with the trial I will call back to continue with the membership program. She gave me my two cancelation confirmation numbers (C6237XX-C6237XX). I hope not to have surprises later, and that the product actually works, so I can happily call to buy.Is very important to read EVERYTHING when i placed the order, printed the following information:“By placing an order, you will pay S & H to receive a 30 day supply. You will also be automatically enrolled in our membership program.

The program will charge you $85.98 on the 14th day of your order date for a monthly supply and every 30 days thereafter until you cancel. You can cancel at any time by calling 888-947-3564. If you cancel before the 14th day of your order date, you pay the S&H of your 30 day supply.

If you cancel after the 14th day of your order date, you shall pay for the 30 day supply plus any future supplies without refund.”. At the time I ordered the Snake Venom Cream & the Stem Cell Cream, I clicked on the link to read the “terms & conditions”, so I was aware of the auto-shipping program they enroll you in & the charges that would be made to my account if I didn't cancel before the 14 Day trial period ended.

My products arrived a few days ago & after reading some of these posts I thought it would be prudent to act even quicker. I called the 888–947–3564 phone number and was transferred quickly to a customer service representative. I asked her, “How are you today? Has your day gone well, so far?”. She went off script to answer my questions and I could hear a smile in her voice.I then explained that I had called to cancel my trial period & auto shipments for their products. She did offer to drop the price by half, and then all the way down to 75% off, if I continue the program. I told her that still wasn't within my budget at this time and please continue with the cancellation.

She did and told me I would receive a confirmation by email. I also ask if I could have the confirmation number to write down which she gave me.

It was a very pleasant experience and after business was taken care of, we wished each other a good day.Because I was expecting the worst cancellation experience based on these reviews, I wanted to approach this rep with an attitude that showed I didn't blame her for the company's policy or sales tactics. I think that's what helped make this such an easy transaction. I have NEVER dealt with a worse company in my life. NO customer service at all.

They are rude, cut you off when you are trying to ask questions or explain things. It states you have a 14 day trial on the cream before you are charged for the “free” sample they sent you. BUT how in the world do you “TRY” it for 14 days when this starts the day you place your order.

I live in Alaska, so shipments arrive later. I had this product no more than 4 days when my bank alerted me they were trying to charge my account 182.48 for 2 products. I thought I stopped the transaction nut the bank was unable to refund my money due the policy of the 14 day trial starting the day you place your order. They were within the law by doing it. BUT it is not good business practice nor is it how a trial period should go.

BUT they knew what they were doing by doing it like this. They get at least 182.00 from every customer at least once. DO NOT PURCHASE THIS PRODUCT, DEAL WITH THIS COMPANY OR RECOMMEND THEM TO ANYONESCAM!!! DON'T FALL FOR IT LIKE HUNDREDS OF US HAVE.THE CREAM IS JUST YOUR REGULAR EVERYDAY FACE CREAM. NOTHING SPECIAL.

Just got off the phone with my bank after seeing an unauthorized debit of 79.95 on my account. The lovely person at Wells Fargo went back through my account for a couple of weeks (in which I have kept no money until yesterday–then boom, it was gone) and found that seven different companies, presumably stemming from this one trial order, had gotten my credit card information and had attempted to charge it SEVEN TIMES FOR NEARLY A THOUSAND DOLLARS. This for products I never received, like vitamins for incontinence!!! The bank reported it as fraud, and I will get my money back, but be careful, people. Just ordered and turned around and cancelledthe lady said I would not receive my cream but would be charged the $4.95.after asking her why, she said because I had just ordered it.whateverI told her that is fine ($4.95)did not want to get into that after 30 days I would be sent more at the regular price, and I had to ask for a confirmation numbershe did give it to me. Now it's wait and see.

Thanks to all of you for these warnings.kinda scared me, never been scammed beforeCanceling my card also. They are a Scam they send a Free Trial, then 30 days later, send a product I don't want and did not ask for.And changed $ 87.53 for the Free trail FULL Price and send A product you don't want. That is a Fraudulent con.IN the Package I received with the Product I didn't ask for or want the letter you send dose not let the Customer know how much the Product is and you continue to say its a trail.they are a Complete SCAM its miss leading and they have these unethical rules for a product they say is a free trail. Yet you charge your a Scam.I hope they get bit by the snake and they all suffer HAHAAshley Howitt. I received it in the mail within 2-3 days and cancelled it. Then they tried to give me discount for me and my family.

I told them no thank you and that I just want to cancel. So they gave me a confirmation and said if there was any problem to call back and give them the confirmation number. The number is (844)-807-9731. I now use 100 organic coconut oil and avocado oil and I get better results then any store bought or company cream. It will take awhile to get use to it but honestly it works great. Thank you for this infoI just ordered and cancelled within 30 mins.

After reading that this is a scam, but I actually had to ask for a confirmation number, she did give me one. She also, ask why and I told her I thought this was a one time free trial and I did not want this as a continuing product she tried to get me to wait until I tried the product and I said noso she cancelled my order but said the $4.95 would not be refunded, and would not receive the free trail productokay whats up with that? This product was ordered for me by a friend. When he found out about the automatic charge after 14 days and tried to cancel they wouldn't do it or stop the shipment because it was past the 14 days. He called his credit card company and reported the card “lost.” They cancelled the card and issued him a new one with a different number. Problem solved!

I recommend this option when you can't get the desired results through the proper protocol. At least you can stop the bleedingIt's unfortunate that honest people have to resort to this tactic but sometimes you just have to do what you have to do. Kdbug, call your credit card company and tell them you do not want any other charges to be made to your card from that company and that you've spoken with them etc. THEN ALL OF YOU with bad experience go to the Better Business Bureau web site it sounds like the company is not responding to this government authority either but the more complaints sent to them AND to the Department of Justice for the State of California (where this business is) and/ or your own state. It's their job to look into these matters, and protect the general public from this kind of thing.

There are way too many “free trials” going on now days on the internet, TV and radio and it needs to stop. Beware of this product's offer. I have been hit twice. Once on this product, second time was on a similiar product. This was charged to my debit card. Being watchful, I accessed my account online and discovered charges for shipping only for the product, as advertised. Two days later, the products were charged again, only the second charge was for $160.

My bank is refunding the amount of the unauthorized charges and is starting an investigation into these fraudlent activities.I WONDER IF DR. OZ IS AWARE OF THESE ACTIVITIES? HE WAS THE ENDORSER FOR BOTH PRODUCTS; COULD HE BE IN ANYWAY LIABLE FOR THIS LARCENOUS ACTIVITY?

I RECEIVED THIS JUST YEST. WHEN ORDERED THE PRODUCT LAST WEEK, TODAY BEING THE 25TH OF APRIL, I RECVD IT W/ IN THE 3-5 DAYS LIKE THEY SAID. NOW THAT I HAVE READ THIS SITE THRU ALL THE WAY AND ALL THE BAD HAPPENINGS, I DID CALL THEM RIGHT AWAY TO CANCELL. 1ST LADY (RUDE), I GOT A CANCELLATION NUMBER.

ASKED HER NAME SHE HUNG UP. NEXT TIME I CALLED AGAIN, WHICH WAS RIGHT AFTER THE 1ST CALL, I SPOKE TO A NICE LADY THIS TIME.

SHE SAID. IMP. THAT SINCE I WAS STILL WITH IN MY 14 DAY TRIAL PERIOD THAT I DID NOT HAVE TO SEND ANYTHING BACK, AND THAT MY CARD HAS ONLY BEEN CHARGED FOR THE S+H. SO I HOPE SINCE I CALLED WITHIN THE TRIAL PERIOD THAT THERE WILL NOT BE ANY OTHER CHARGES THAT COME. WILL SEE AND CHECK BACK IN TO THIS SITE. I thought I was just buying a trial sample, but it turns out I was charged another $85.98 without my permission. I didn't know about this charge until it showed up on my credit charge and then the customer service rep told me that my 14 day trial was up and she could not refund that price.

She offered me a $40 refund – but when I told her I'd reject the charge through my credit card company, she told me that wouldn't help! She said that they win 99.9% of the charge-backs!

So evidently this happens often! Don't buy this product! Ordered my “free” trial almost two weeks ago. Received it in the mail 4 days later. Noticed on my bank statement $89 I called to cancel, because I actually do not like the product. It just burns my skin and does nothing.

I was talking to the operator, and she told me that they charge you 14 days the after you order. So basically it's like 10 days trial. I was very upset about that. You cannot tell the difference in such short amount of time. Hello 10 days??? Wow wow thank you!

I told her I wanted to cancel it burns and dries my skin. She said to put another cream on top. Why in the world do I have to put another cream on top?

If it's a $90 cream and should do its work!!!! She told me also, that she can offer25% off just to give more time for me to try. Anyways, somehow we got disconnected I called back and another operator picked up. Now she offered me $50 off and refunded $30 back to my account.i didn't really wanted to stay, but thought I'd give it a little more time. But now reading all these comments, makes me want to call back and completely cancel. I do believe this product is a SCAM. It's probably some cheap product by another company, they just changed the jar and a name.

2 days ago I was able to contact customer service. I spoke with a women named April.

I was told by April that my order would in fact be cancelled. I did receive a email from her with NO RMA# attached. (?) I called my credit card company and closed my account. The credit card company called the the snake oilnumber (844-395-4108) also. They said that I would be getting a credit per April so I felt better about getting things all straightened out. Its been 2 days and so far no credit. Middle manager of justice. I also disputed the new charges on my card.

We'll see what happends next. Just received the snake venom peptide cream today. I ordered it on 4/2/16.so I have 8 days to “try” it??? They do not want you to have time to see or not see results, and I can only assume that's because there are none. And that's not a problem. After reading these horror stories, I knew I wasn't going to wait around to be ripped off. I made the phone call that I dreaded and it went about as well as most here experienced.

After a good 10 mins. Of being so angry (I asked him why he was so angry.

He just shut up and sat there silent for a few secondsLOL.) After all the rude comments with me continuing to ask if I need a returned merchandise authorization number, all of a sudden with no warning he started reading out the number(very fast and without asking if I had a pen) and explaining what I needed to do to cancel. All the time he's talking, I just keep telling him that I need that RMA # repeated. He finally repeated the number slowly and almost politely, then asked if there was anything more he could do for me. OMGwhat a weird fella. Free means Free.

It is not FREE by any stretch. This is a typical come on.

Unless a person reads (most do not) the so call fine print also know as the ‘Terms/Conditions. If you do not abide by their terms not yours it will be very hard to get your money back.

You get a 14 day trial for a product that can take up to 5/6 days to reach your address. One has already lost 7/8 days of the 14 day trial period. If you are not ‘quick' to the draw this is when the fun begins. YOUR CREDIT CARD WILL BE BILLED THE ACTUAL COST @$79.00 EVERY MONTH UNTIL YOU CANCEL. Trust me on this. Before they will actually cancel any subsquent order.

You will receive one or two more AURALUX'S. The fun begins when you tell this company you did in fact cancel. They will have no record. Or it was lost.

Despite the so called 47 comments made. This product like all others claimind the same should be on the retail shelves.

Walmart, Kmart, Walgreens, CVS, etc. Why don't they do this? That is a very good question? They can't play membership ‘fees' with any potential customer.

I find it disturbing Dr Oz would endorse this product without first informing his many viewers of the potential of losing money. For shame Dr. PEOPLE READ THE TERMS BEFORE ORDERING. Thank-you for this information. Something told me his was a shifty deal.

I did just call and actually spoke with someone who spoke English and was very pleasant. I advised them that I had a reaction because of my sensitive skin. She said my membership was cancelled and I should receive an email. I have not received it yet If this stuff really worked as they claim and you could adjust the time frame of deliveries like every 8th weeks or whatever, I wouldn't mind spending $100 every time but Unless you are lathering it on, you can't use a whole bottle in 30days. I pray they cancelled me because there is no way we can afford 100th bucks a month for a bottle of cream I can't use! I am a blogger I dont really sell stuff I do make stuff but dont always want to sell it, it's not my thing but if I get a sepcial order I will. In my hobby research I came across this, glad to seee the real comments.

But I use Body Tonique found this lady at a flea market. Got 2 bottles was amazed, she said she developed it through her dad needing care through cancer and she sells it now for like 415 a bottle but thats shipping too. She has a 3 pack for like $35 I get that one I go through it like mad I wont lie but I still hobby in natural oils, creams and beauty stuff. Im not a represedntative but if you order mention my name to her so she knows I am at least spreading the Word hey if it works it works if not I will tell ya for sure.

I just cancelled this product after two days of using it. I don't believe there is anything in this product that could possibly do anything to help your skin. I was aware of the return policy as I read reviews. I called right away and was automatically offered a 50% discount. I told them I was not interested and just wanted the address to send the product back. The customer service rep right away changed her personality once she could not get me to buy the product. Told me to do whatever I wanted with the rest of the product they did not want it back.

That right there goes to show you that the product is not worth the $2.95 that I paid for shipping. Hello I order this product in Feb. And just got it today March 26I called to cancel because I have thyroid cancer and my doctor said I can not use it being I will be be going to see a specialist in June to see if Chemo is nessaryI also take medication for life and other that contain ingredients that may clash with the snake creamDon't want to mess my chances.I called and the lady was kind and canceled my order.I took all the info. Down and will see if all goes bookIf I do get a clean bill I would like to try this product,I always had dry skin and would work on my lines.

Sorry to hear all these negative commentsClara M. I only heard 1 or 2 comments from people who used product. I'm sorry they had this horrible experience but I think we've all learned of these “scams”. I was hoping this one was not and was willing to pay just ABOUT any amount to look better. There are creams that can be applied to help some wrinkles disappear but usually sold by a plastic surgeon.

I was hoping a cream had been developed that could be purchased that would at least help a little. I will call in the morning and cancel (but I've probably already been charged the first payment–oh well. Live & learn. I think I'll make an appointment with a reputable plastic surgeon & see him ASAP. I can't stand looking in the mirror ANYMORE!!!!!!

All these comments is what I thought it was.A SCAM!!!! When I ordered on line the only way I could get the Sample Auralux was to also order Sample Vibrant Skin for $4.99 and $4.95 S&H.

I received them right away. I was suspicious when there was no information with it.

Then I got my credit card bill and the S&H was on there PLUS $85.98 AND $87.53. I called my credit card company right away and closed my acc't. By paying my bill totalling $183.45 on line they said it would cost $10.00. I told the lady I don't care.I will pay in full and close my acc't right now. Boy have I learned a lesson.

I will never order anything on line or from the tv. The snake venom is worthless. I did try your Auralux Snake Venom Peptide Cream for my husband. I did on line from my cell phone. I read it said try for free and paid for shipping $4.95. Later on one of your representative call me about your product I told her didn't want anymore. Now you charge from my account $87.53.

Which I didn't authorize you to charge on my account. I did authorize you to charge for shipping $4.95 only. I just call your representative she told me in 14 days I need to call to cancel and you won't charge on my account I never see on line and never see how much your product prices. This is a big scams I ever see on line and with The Dr.

Oz on commercial. Commercial will let you know after try the product consumer will get charge how much the full price. But your commercial on line didn't have that to let the consumer know.

Is this Scam for senior citizens who the most used your product? I need the answer. I agree with all comments. This Company is ruthless lies and are unbelievable. Never knew the price or would send automatically and two different products from what I originally thought was a sample and not automatic at least until you were given a price. This is a complete scam and a class action suit and an attorney should be hired after them. This company needs to be reported to the Better Business Bureau and FTC needs to be contacted stopped.

No phone number available to cancel and never told price. Blank paper inside never gives phone number of company or their name on the shipping label to send anything back with a RMA number. My credit card company tracked them down and gave me their phone number and told me what to do – called phone number was =on hold 20 minutes Kept saying push 3 to not hold and get a call back which I did not push and finally some one got on phone and told me to send back two last ones only snake venom and stem cell active both received within 2 weeks of each other never knowing either were coming and I am to pay shipping back to them and also a $5.99 restocking fee for each to be deducted from a refund they promise and which I am yet to see. No jar was ever opened from last several months. After reading all these reviews on this product, I immediately contacted them @ 855-201-3475 to cancel any and every future, thought of, made up or unauthorized charges to my card.She asked “why?” and I told her that I had read too many bad reviews and wanted to stop a problem before it became a problem. I was told (after she got smart with me because apparently I repeated what she said and was told “I didn't say THAT”), that if I was “unsatisfied” with the product I could cancel within my trial period.(it was in the “terms and conditions” of which she said was on the website) I expressed that I was not aware of any “trial period” so she told me my period was up Mar 8th (this call was Mar 4th), so I simply told her that at this time I wanted to cancel bcuz I was”unsatisfied”bcuz it was burning my skin, she then tried to offer me MORE of the product for a lower price! I said “why on earth would I buy more of something that was burning my skin?” she asked me if I was using it properly then suggested that I should just endure the burning until I see if it works or not.WTH??!!.so I cancelled, got a “cancel code #”, requested and email confirming my cancel request now I'm just waiting.SCAM ALERT.This is sales scam Plain and simple- just as they say above, you get reeled in with a $ 5.00 ” sample trial” then automatically charged $ 87.50 2 weeks later.

I just called and disputed the charge. Just call them and cooly state over and over that you are disputing the charge and will not pay.They will tell you you signed the terms and conditions, do not get upset, do not hang up, just keep repeating that you refuse to pay and you are not authorizing any charges and will dispute this with your CCard company.I did finally get a full refund, it took about 5 minutes of haggling.Their cust serv. People must have to answer all like this all day long.What a sad way to operate a business.Only in America.

I read the fine print before ordering so I knew what was going to happen as of the 14th day, but when I was on day 11 and still didn't receive the product I called customer service. The woman pushed the date back another week and luckily it was in my mailbox when I got home that day. I haven't noticed any difference in the past 4 days and not really happy with how it feels on my face, but last night I was dizzy and experienced blurred vision which doesn't happen to me, EVER. Has anyone experienced this? I am not saying with certainty that the product caused the dizziness and blurred vision but using it is the only thing in my routine that has been different.

I tried to google reviews and side effects and oddly there aren't any on the internet! Every link opened to either a sales pitch or a trial form. I would like to try this facial cream but after reading all of the comments and finding nothing but ones, I'm not about to order it; I just don't want the hassle. And–if I were to order the trial and find that the cream works? I can't afford to pay almost $100 a month for a facial cream, which I assume would be necessary for maintenance, and I doubt very many retired women can. So even if this company was on the up and up, which it doesn't seem to be, they've priced themselves out of business anyway. I recently ordered both the Snake Venom and the StemCell Active.

I was bothered by the receipts that came with the products because receipts did not show my cost or a customer sevice number. I was also surprised there was no accompaning product literature. Bottle just said to rub on face. Nothing about avoiding eyes or what to do if it got in your eyes, etc., like you'd think a product would, esp. One containing snake venom. All odd and inpersonal.

This site was the most informative on the product that I could find and also alerted me to the fine print. Called today to cancel. Recording said there could be a wait, to press 3, and the next available rep would call me back. Within 5 minutes Kayla called me back.

Was very nice. Because I called before 14 day trial ended, she offered me the products at a $30 reduced rate, and said I could choose to have future product sent every 45 days instead of every 30. I refused future product based on the vague delivery receipt and lack of literature. It makes me feel like they don't care about people, just sales. Kaylan was nice about it. I hope her supervisors won't yell at her for being decent.

She gave me a cancellation reference number, so remember to get that if you choose to cancel. ABOUT PRODUCTS: 1st day I put Snake Venom on left side of face, and StemCell on right. Within hours, the StemCell side was wrinkle-free and uplifted. The Snake Venom showed no difference. I asked 4 different people if they thought my 2 sides looked different. They immediately noticed and were astonished by the StemCell. This IS against the law The home company is in California the call center is in Montgomery Alabama.

They lie on the phone if you call and cancelthe order. They will tell you you never called and will charge you $ 80 something dollars. I am filing a complaint with my state Attorney General.

Consumer Fraud Dept. Also if you get charged and they dont refund file a complaint with your bank they can start a bank investigation for unlawful charges. Aside from all that I think its PONDS CREAM.Then try to file against the product ingredients I somehow think they will shut down and leave town before I get my money. ITS NOT SNAKE VENOM. ITS SNAKE OIL!!!! They have the most unprofessional rude phone people.

They are ignorant of the law. The 14 day trial does not exist you dont have the product for 14 days to try as advertised they count the days they process and ship. Should be listed as a 5 day trial by the time you get the product with the stormy weather around the country.

Jerri,No Problem! That's what we are here to try and avoid. We give our opinion but also publish the comments of real users that are trying the product themselves. That way everyone can see how a company acts AFTER the initial sale.Glad to hear that you stopped the payments.

One other thing you can do is avoid the “free trials” or just remember that anytime you want to purchase a “free trial” online, use a pre-paid debit card. That way you know they can only charge so much to it.— Supplement Police.

This is totally crap website and company. I will tell everyone what happened to me a few weeks back, i got a survey to do Macy's customer satisfaction and on completion a free Auralux free skin care i just have to pay shipping and handling. I got the product in mail and later on i got charged $87 which i didn't authorise. I called my bank they said i need to call the merchant as well. Then i called Auralux skin care and they said we can refund you $15 but can not take back Auralux product back even if it is sealed, i was upset with that thw lasy said maximum she can do $30. For me it is unacceptable they charged themself $87 and refunding me $30. Based on my experience, I would avoid any dealings with this company.

Ordered what I thought was a trial, received 2 small jars of product. Be sure to read the fine print – this is not a ‘sample' program but a ‘trial' program. If you do not respond to the company within 14 days of your order to cancel,you will automatically be billed the full price for both products. When I called to question the charge, I was informed that it was not for additional product as mentioned on the website, but for the ‘trial' jars already sent. The product is nothing special and the small print details are very poor business.

I've never been treated the way I was with this company. I called because I was charged for a sample when I wasn't even buying this product. I was getting a cvs gift card. So I was charged $10 shipping plus another $180 for a bottle of face cream that does nothing except burn your face, not to mention it's like an inch tall bottle. I called the company to try and fix this obvious mix up. Since I was getting a cvs gift card.

The costomer service rep was actually yelling at me. They won't refund the money I told them I don't want it and would send it back.

The woman that represents this company treated me worse than I've ever been treated. I didn't get mad or raise my voice once. People in the next room could hear her yelling. Don't waste your money here.

Worst service of my life. It's not even what I wanted in the first place. How does a gift card to a pharmacy end up being $200 in charges for a awful product. I'm in total agreement with everyone. This is the WORST COMPANY/CUSTOMER “SERVICE”. EVER!!!I called just days after receiving the “trial” product and told them that I wanted to return it unopened and cancel any future shipments.

They said that I hadn't even been charged for the jar and that they couldn't accept a return. I said that I didn't want the product and they (she) said that I could give it to someone because they can't take it back.I told her that I didn't want to be charged for it, or any future orders so please cancel my “subscription?”(I didn't know that I really ever subscribe for anything)Soflash forward to today: I received ANOTHER JAR or the product. When I called to say that I hadn't ordered it and that, in fact, I had canceled any relationship with them, she told me that she didn't see that I had canceled!

Wha?!!She said that I could return it if I pay for return shipping and a $9 restocking fee. I said why should I pay anything for something that you sent me without my permission?!She wouldn't budge. She (Mindy) said that “the system” wouldn't allow her to do anything more than that. I asked her how she would feel about paying shipping and $9 restocking fee for something she didn't order.

She said that her feelings were not important in this issue. UGH!Isn't there some recourse?Anyone up for building a website warning people against this hokey company?What a bait and switch!Still angry!! REally angry.

Being charged $200 for stuff I didn't use/want/order!! With full FTC compliance disclosure, please know our goal is to highlight human health and develop strategic partnerships with a variety of seasoned supplement suppliers affiliate compensation notice and new wellness product creators from around the world.

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